WEB USE TERMS AND CONDITIONS
1. VIAJES BOLERO, S.L.U informs that the access, navigation or use of the services available implicates the express acceptance of the Terms and Conditions.
Some of the services offered by VIAJES BOLERO.S.L.U. are subject to their own specified terms and conditions. Any of their own terms and conditions can substitute, modify or compliment the Terms and Conditions laid down for general use.
2. www.reservahoteles.com
This is a Portal dedicated to the reservations of hotels acting as an intermediately. The user can access a hotel directory via this web site, and can request a reservation using the format available on the first page.
3. Rights and obligations of use
The user declares that they are of legal age and have the legal rights to use this web page. The user is obligated at all times to conform to the legal use of the services available on the web page.
The user is obligated at all times to conform to the legal use of the services available on the web page. The user utilizes the web page in accordance with the conditions of use, without prejudicing the general conditions or specific conditions of any service in agreement with the law, ethics and public order..
4. Services
The navigation on the page www.reservahotels.com has free characters and in the beginning the language will be the official language, Castellano (Spanish).
The web site is accessible 24 hours a day, all 365 days a year, with the exception of unforeseen technical difficulties.
5. Guarantees and exoneration of responsibility
VIAJES BOLERO, S.L.U do not offer a guarantee against the existence of interruption or errors in the access to the web site, in the content and in the use of the services offered. The user may at no moment request compensation for poor function, for temporary cuts in the service or for definitive termination of the web page service.
VIAJES BOLERO, S.L.U. will inform the users of the web page when known in advance, by whichever media is possible, whatever cuts there will be in the service, due to technical difficulties or by any other nature, to make system improvements, modernization or modifications in the database.
The details which appear on www.reservahotels.com are provided by the titleholders, due to this VIAJES BOLERO, S.L.U do not guarantee the accuracy, the truthfulness, the errors, and the omissions of information or details contained in them. As well the VIAJES BOLERO, S.L.U. are not responsible for the damages caused by errors, lack of accuracy, and omissions of information or details contained in the web page.
VIAJES BOLERO, S.L.U. have provided full anti virus protection for the systems and for third party attacks against the system and web page, however the user is responsible for securing their own system against attacks or viruses, therefore VIAJES BOLERO, S.L.U are not responsible for the protection against a virus or similar threat to cause damage to the hardware or software of the user.
VIAJES BOLERO, S.L.U, reserve the right to restrict the users access and use of the services on the web, at whichever moment and without prior notice, in the case of non compliance with the general conditions and terms of use and in the case of acts against C.R.I., the law, ethics or public order.
VIAJES BOLERO, S.L.U, are not responsible for the business relations and contracts which are in place in the insertion included on the web page and the uses. As well, in no case will C.R.I be held responsible for damages caused by the products or services given by third parties via the publicity on www.reservahotels.com
6. Confidentiality of data
www.reservahoteles.com. Requests personal data such as, name and telephone number, through a contact form, which the user has filled in voluntarily. These details are gathered with the acceptance of the agreement and the receipt of the answer.
VIAJES BOLERO, S.L.U, in compliance with the established
Protection of Personal Data constitutional law 15 / 1999 of 13th December, inform the advertiser / user that the personal information, that has been freely and voluntarily given to the company, will be incorporated in an automated data file at the end of the contract agreement, the economic management of the agreement, as with the end of businesses and promotions of other products and services which could be of interest, performance statistics and sending informative bulletins. Equally authorised is that the VIAJES BOLERO, S.L.U gives priority to other companies within the group, whose intervention is needed to satisfy the purpose indicated here, as with sending the communications, such as the end of business and publicity. The consent agreed to here can be withdrawn at any moment, contacting the department responsible for the original agreement, VIAJES BOLERO, S.L.U, Calle Rio Mesa 12, 29620, Torremolinos, Málaga, where equally you can exercise your right to access, rectification, cancellation and opposition to the information which is included in the agreement, by means of written instruction accompanied by a copy of your DNI / identification.
VIAJES BOLERO, S.L.U. adopt the methods of security necessary to avoid Regulation of Security Measures for automated data files, which contain personal information covered by the Real Decreto 994/1999 of the 11th July.
7. Navigation using Cookies.
www.reservahoteles.com uses cookies, which are small insertion of details which generate in the computer and which allow us to obtain information from the user when the web site is visited. We do not provide details of either first or surnames, in no situation can personal data be obtained by these cookies. The information which these cookies provide are the number of pages and files visited on the web, the country and language of the user, the time and day visited, URL. These permit us to produce statistics to improve the services offered and control the effectiveness of publicity in sections of the Internet.
The user has the choice to disconnect from the cookies, following the instructions on their computer, if deactivated there will be no access to these sections.
8. Modifications
VIAJES BOLERO, S.L.U, reserve the right to modify the present conditions and right to privacy.
9.Copyright laws
All the contents and information included on the web is covered under the copy right laws agreed to by VIAJES BOLERO, S.L.U. The use or transformation, exploitation, reproduction, distribution, communication, total or partial of the contents included in www.reservahoteles.com such as the infringement of copy right of VIAJES BOLERO, S.L.U, gives the right to defend actions against our interest.
10. Links
A) Entrance links
Any client or authorised person can provide a link from their web page to the www.reservahotels.com or any of the internal pages, under the following conditions : the web page in which you establish a link does not contain information or contents against the law, ethics or public order, nor against the
VIAJES BOLERO, S.L.U.
The establishment of links does not mean that there exists a relationship between VIAJES BOLERO, S.L.U, and the web titleholder, nor that there has been knowledge or consent by VIAJES BOLERO.S.L.U of the contents or services in question.
In whichever case VIAJES BOLERO, S.L.U, can establish the necessary methods and take the necessary measures to eliminate the links without generating rights of indemnity of any sort to the person who originates the afore mentioned links.
B) Exit links
In www.reservahotels.com or any of the other pages in their dominion, there can exist links to other web pages belonging to a third party. They have exclusive control over the publicity for the products or services offered on said web page.
Viajes Bolero, S.L.U, are not responsible for the contents, products or services of these other web pages which can be accessed, nor are they responsible for the damages caused by said web pages.
In all cases we recommend the user read the Right to privacy policies in these third party web sites.
11. Legislation and jurisdiction
These conditions of use are ruled and interpreted in agreement with the laws of Spain, under the jurisdiction of the Torremolinos Judges and Tribunals.
GENERAL TERMS AND CONDITIONS
1. www.reservahoteles.com
This is a Portal dedicated to the reservations of hotels acting as an intermediately. The user can access a hotel directory via this web site, and can request a reservation using the format available on the first page.
VIAJES BOLERO, S.L.U informs that the access, navigation or use of the services available implicates the express acceptance of the Terms and Conditions. If you do not accept any of the Terms and Conditions or you have any doubts in accepting these Terms and Conditions, you should not continue with the reservation. If you complete the reservation, you are considered in acceptance having read, understood and agreed to these Terms and Conditions.
Some of the services on offer are subject to there own specified terms and conditions. Any of their own terms and conditions can substitute, modify or compliment the Terms and Conditions laid down for general use.
The service is based on information given by the Hotels, service providers and companies.
The user declares that they are of legal age and have the legal rights to use this web page. The user is obligated at all times to conform to the legal use of the services available on the web page.
2. How to make a reservation
After you have selected your destination and desired date, to make a reservation you must complete a form with your personal details. The form includes your full name, email address, DNI, telephone number, address and postcode, city and any observations. These details will be used at the end of your request and to notify you of the status, payment status, promotions of other services and information which considered of interest, calculation of statistics and newsletters. For more information of our confidentiality agreement read our Policy of Privacy.
3. Payment format
Once you the client have confirmed the reservation, you must complete the credit or debit card details section. The exact amount specifies will be charged to your account at the time of the reservation. These details can only be known by those authorised in reservations payments.
The client who makes the reservation is considered responsible for the reservation, even if reserved for a group and will be held responsible for the total payment.
Reservahoteles uses the most secure forms of technology, the SSL (Security Socket Layers) encryption programme, which takes the personal details and that of the credit card details making them indecipherable to anyone. this information facilitates the transmission of information via the security system, avoiding access to read, alter, loose or any unauthorised tampering. VIAJES BOLERO, S.L.U, (reservahotels) adopts all methods of security necessary to avoid access to read, alter, loose or in any way tamper with the information, in accordance with the established law Regulation and Methods of Information Security pertaining to the content of personal data, Real Decreto 994/1999 11th July. After payment, you will be assigned a code which permits you to access the reservation information. There will also be an instant email confirmation, and a ticket indicating the status of your request, the location of the reservation, the agents details, hotel details, services contracted (arrival and leaving dates, type of room, number of adults and children, regime and total price including all taxes).
4. Confidentiality of data
www.reservahoteles.com. Requests personal data such as, name and telephone number, through a contact form, which the user has filled in voluntarily. These details are gathered with the acceptance of the agreement and the receipt of the answer.
VIAJES BOLERO, S.L.U, in compliance with the established
Protection of Personal Data constitutional law 15 / 1999 of 13th December, inform the advertiser / user that the personal information, that has been freely and voluntarily given to the company, will be incorporated in an automated data file at the end of the contract agreement, the economic management of the agreement, as with the end of businesses and promotions of other products and services which could be of interest, performance statistics and sending informative bulletins. Equally authorised is that the VIAJES BOLERO, S.L.U gives priority to other companies within the group, whose intervention is needed to satisfy the purpose indicated here, as with sending the communications, such as the end of business and publicity. The consent agreed to here can be withdrawn at any moment, contacting the department responsible for the original agreement, VIAJES BOLERO, S.L.U, Calle Rio Mesa 12, 29620, Torremolinos, Málaga, where equally you can exercise your right to access, rectification, cancellation and opposition to the information which is included in the agreement, by means of written instruction accompanied by a copy of your DNI / identification.
VIAJES BOLERO, S.L.U. adopt the methods of security necessary to avoid alterations, loss, processing or non-authorised access in agreement with the established Regulation of Security Measures for automated data files, which contain personal information covered by the Real Decreto 994/1999 of the 11th July.
5. Reservation consultation
Introduce your email and detail code into the relevant space and you can consult the status of your reservation.
6. Modification or Cancellation of your reservation.
The reservation can be modified or cancelled. At the time of your reservation request, you will be informed of the specific cancellation conditions and charges pertaining to each hotel. These charges can be subject to modifications which imply the reduction of reserved nights after a specified time, cancellation after the commencement of the reserved stay, reduction of nights contracted during the stay, the failure of the client to appear on the first day of the reservation. In all cases you should contact by telephone of send an email to the address of the reservation. Read the hotels cancellation policy carefully.
7. Guarantees and exoneration of responsibility
VIAJES BOLERO, S.L.U do not offer a guarantee against the existence of interruption or errors in the access to the web site, in the content and in the use of the services offered. The user may at no moment request compensation for poor function, for temporary cuts in the service or for definitive termination of the web page service.
VIAJES BOLERO, S.L.U. will inform the users of the web page when known in advance, by whichever media is possible, whatever cuts there will be in the service, due to technical difficulties or by any other nature, to make system improvements, modernization or modifications in the database.
The details which appear on www.reservahotels.com are provided by the titleholders, due to this VIAJES BOLERO, S.L.U do not guarantee the accuracy, the truthfulness, the errors, the omissions of information or details contained in them. As well the VIAJES BOLERO, S.L.U. are not responsible for the damages caused by errors, lack of accuracy, omissions of information or details contained in the web page.
VIAJES BOLERO, S.L.U. have provided full anti virus protection for the systems and for third party attacks against the system and web page, however the user is responsible for securing their own system against attacks or viruses, therefore VIAJES BOLERO, S.L.U are not responsible for the protection against a virus or similar threat to cause damage to the hardware or software of the user.
VIAJES BOLERO, S.L.U, reserve the right to restrict the users access and use of the services on the web, at whichever moment and without prior notice, in the case of non compliance with the general conditions and terms of use and in the case of acts against C.R.I., the law, ethics or public order.
VIAJES BOLERO, S.L.U, is not considered or will they be held responsible for the actions, omissions, negligence, damages or prejudices caused, by the incorrect execution of the hotel reservation.
8. Modifications
VIAJES BOLERO, S.L.U, reserve the right to modify the present conditions and right to privacy.
9. Validity of information
All the information facilitated by the client or user must be truthful, and they will be held responsible for the authenticity, truthfulness, any false statements or prejudices which can cause problems for www.reservahoteles.com (Viajes Bolero, S.L.U) or third parties.
10. Legislation and jurisdiction
These conditions of use are ruled and interpreted in agreement with the laws of Spain, under the jurisdiction of the Torremolinos Judges and Tribunals.
LEGAL WARNING
VIAJES BOLERO, S.L.U, (C.I.A.N nº 29504-2) of Spanish nationality, with the registered address of Calle Rio Mesa 12, Torremolinos, 29620 Malaga, CIF nº B-29882768. Telephone 902 36 31 12, fax 953 00 48 09
Email address - info@reservahoteles.com
Registration number at Malaga Company Registrations is Tomo 2.108, Folio 213, Hoja MA-31438
The Dominion name, title CENTRAL DE RECURSOS EN INTERNET, S.L.U, is www.reservahoteles.com
Dedicated to the reservations of hotels online.